Decorating for Christmas With Lizzie Borchers Posted on November 1, 2018 at 12:00 am.Written by Jean Sexton When your responsibilities include decorating America’s Largest Home® for Christmas, you want to make sure you’re ready for the start of the holiday season. Create a Biltmore Christmas tradition with your family Ahead of schedule “We’re a little ahead of schedule this year,” said Lizzie Borchers, Floral Displays Manager for Biltmore, “and that’s a great place to be, because there’s no telling what bumps we may encounter!” Now in her second year leading the team that creates the spectacular décor for Christmas at Biltmore, Lizzie feels she’s got a handle on the whole process. “I feel fortunate to have gone through the entire Christmas at Biltmore season last year before I had to plan it all,” she said. Todd Roy, Clare Cottrell, and Kathryn Marsh of Biltmore’s landscaping team with decorative poinsettias Team effort Although her team includes nearly a dozen full-time floral designers and several reserve members who assist with special events, it still takes more than 100 people to bring Christmas together, from housekeeping and engineering to logistics, landscaping, and more. Not everything happens as expected, however, and Lizzie admits they always have back-up plans, just in case. “Orders can be delayed and things can change at the last minute, but we make it work, even if it means pulling extra items out of storage. It’s really all about the details—that’s what sets Biltmore apart. We’re fastidious about what we do, from developing beautiful displays that delight our guests all the way to straightening the ornaments and carefully spacing the lights.” Antler Hill Village illuminated for the season Beyond Biltmore House In addition to decorating Biltmore House, Lizzie’s team also enlivens Antler Hill Village & Winery, both hotels, and all estate restaurants and shops with seasonal splendor. Compared to the formal tone of Biltmore House, Lizzie and her team create a more rustic feel that is authentic for the village. Bubble ornaments sparkle at the Winery “Inspired by the name, we’ve used a lot of antlers in the décor this year. We’ve added more illuminated grapevine spheres around the Village Green and more cascading waterfall lights in the trees—guests told us how much they love those. And don’t forget all the beautiful bubbles adorning the Winery ceiling—it’s like being inside a glass of champagne!” Memories that last a lifetime Although she doesn’t plan to make sweeping changes to the look and feel of the estate’s decorations, Lizzie wants to continue exploring ways to distinguish between Christmas at Biltmore during the day and Candlelight Christmas Evenings at night. Choirs perform in the Winter Garden during Candlelight Christmas Evenings “They’re very different experiences,” she said, “and I want to ensure that our guests enjoy how special the décor is during regular hours, and then return at night to an entirely different feeling, like they’ve stepped back in time. Christmas is the perfect season to discover Biltmore all over again.” Featured blog image: Lizzie Borchers with some of the “bubbles” that adorn the Winery ceiling
Savor the Art and Science of Winemaking Posted on August 29, 2018 at 12:00 am.Written by Jean Sexton “The art and science of winemaking—for nearly 20 years, that’s how Bernard Delille and I described ourselves,” said Sharon Fenchak, winemaker and vice president of wine production for Biltmore. Biltmore winemakers Sharon Fenchak and Bernard Delille (now retired) enjoy a glass of wine in Biltmore’s vineyard “Before his retirement in 2018, that’s also what we accomplished as a team,” Sharon said. A shared philosophy “Our backgrounds were very different, with Bernard having begun his winemaking career in France,” said Sharon, “while my passion for the craft began while I was in the U.S. Army, stationed in Vicenza, Italy. Despite their differences, the two shared a philosophy of creating high-quality wines that are true to varietal character while still being food-friendly and approachable. Sharon and Bernard at work in Biltmore’s wine lab, tasting the scientific results of the art of winemaking Raising a glass to retirement When Bernard announced he planned to retire in July 2018, all the members of the wine production team wanted to handcraft a special wine that would commemorate their years of working together. “We knew it had to be outstanding,” Sharon said. “It needed to speak to all that we’ve accomplished as a team, and to reflect the distinctive direction in which we’ve developed Biltmore wines.” Art and science in Biltmore’s vineyard Grapes ripening in Biltmore’s vineyard For the wine itself, Sharon and the wine production team looked no further than the natural outgrowth of “art and science” in Biltmore’s vineyard. When she joined Biltmore’s wine production team in 1999, one of Sharon’s first projects involved a clonal selection initiative in the estate’s vineyards. “Clone” refers to a cutting or bud from an original varietal. In addition to her other winemaking responsibilities, Sharon oversees the estate’s vineyard “The vineyard team was working with Dijon Chardonnay clones,” said Sharon, “and we were looking for those best suited to the conditions of the estate vineyard. From a winemaking and viticulture standpoint, clones 76, 95, and 96 showed great promise, producing smaller, looser clusters of grapes with more intense flavors and aromatics.” The 2017 harvest of these distinctive clones would result in the first release featuring them exclusively, and Sharon knew these grapes were the perfect ones for a signature Chardonnay in honor of Bernard’s dynamic career and their long partnership. Labeling a work of art “For the label, we wanted something that illustrated the idea of art and science,” Sharon said. “The marketing team created a number of different concepts, from traditional monograms to some very fun graphics that had grape vines turning into the scientific formula for malolactic fermentation!” X marks the spot The commemorative Chardonnay label featuring Bernard’s handwriting font at the bottom According to Lisa Vogel, art director, the design finally came together with an X-shaped cross of the two winemakers’ names and a traditional wax seal featuring their initials in the middle. “Everyone admired Bernard’s beautiful penmanship,” said Lisa, “so we created a special font entitled ‘Delille’ from his actual handwriting to further personalize the collaboration represented by the label and the wine inside the bottle.” “It’s a remarkable Chardonnay with a compelling label,” said Sharon. “I hope that everyone who tries it truly savors the art and science of winemaking it represents—including the expertise of our vineyard team who nurtured and harvested the grapes and the care with which the wine production team handcrafts all our Biltmore wines.” Savor our wines by the bottle or glass Biltmore wines are perfect for warm weather sipping! Purchase Biltmore wines at the estate, online, or find them close to home. While visiting Biltmore’s Winery, savor a complimentary tasting of our award-winning wines in person.
Enjoying Biltmore’s Shady Pergola Posted on July 6, 2018 at 12:00 am.Written by Jean Sexton Enjoying Biltmore’s shady Pergola is an ideal way to enjoy a sunny summer day. This fascinating element is an original design element for the estate’s historic gardens and grounds—let’s take a closer look at this fascinating places. Beneath the wisteria canopy of the Pergola—along the base of the South Terrace next to Biltmore House—is a shady retreat filled with history. The Pergola once served as a resting place overlooking a lawn tennis court popular with Edith and Cornelia Vanderbilt and their friends. In 1919, Edith asked Chauncey Beadle, estate superintendent, to convert the original “lawn” court to a clay court; the court was later removed. Now, this space offers a cool and quiet passageway to the Shrub and Walled Gardens and a location for four marble busts nestled along the stone wall. Look carefully to discover that the quartet represents the four seasons: Spring with flowers, Summer with wheat, Fall with fruit and grapes, and Winter with wind. The Pergola itself dates back to the construction of Biltmore House. Grading and construction began in 1891 under the direction of architect Richard Sharp Smith and landscape architect Frederick Law Olmsted. This archival photo shows the walking paths from the Pergola through the Shrub Garden and Walled Garden completed, with the Pergola underway and, in the distance, the Conservatory under construction. Limestone columns and massive wooden rafters form the structure that was originally crowned with ivy. According to Bill Alexander, retired Biltmore landscape and forest historian, Olmsted specified English ivy to be planted at the base of the columns in 1892. “This look of being ‘festooned’ with ivy was typical of Olmsted’s design intent,” Bill said. By 1895, wisteria was planted on the South Terrace and trained to grow out over the Pergola through gaps in the limestone wall created for this purpose. Nearly a century later, Biltmore’s landscape team removed the vines from the top to protect the walls from damage caused by roots, resulting in the leafy and peaceful setting enjoyed today.
Lending A Hand For A New Arm Posted on June 29, 2018 at 12:00 am.Written by Jean Sexton At one point, Alex Irvine looked like he was popping the question to one of Biltmore’s oldest residents. Earlier this week, Alex, a ceramic artist based in Asheville, didn’t have matrimony in mind. Rather, his down-on-one-knee position at the side of Flora, a 120-year-old statue on the South Terrace of Biltmore House, was more like a healing gesture. Asheville Artist Alex Irvine shows the ceramic arm he created The missing limb Alex has been working with Kara Warren, Preventive Conservation Specialist in the Museum Services department, to re-create an arm that Flora lost decades ago. The original is no longer in Biltmore’s possession. Originally repaired in 2003 using a non-ceramic material, the resulting fix was challenging to maintain and eventually weathered. For the new repair, Alex re-created the arm in his home studio using a fired ceramic material which is expected to stand the test of time. In addition to the missing arm, he has recreated a few missing fingers and a garland that the sculpture held in her hands. Irvine works with the statue of Flora on the South Terrace of Biltmore House Who is Flora? Flora is the Roman goddess of spring who signifies blooming flowers and renewal. The ceramic sculpture is copied after the French artist Antoine Coyzevox’s sculpture Flore (“Flora”). It was offered in a catalog dating back to 1886, along with three other sculptures installed on the South Terrace around 1900. In addition to the re-creation and attachment of the missing elements, an internal structure was fabricated to support the arm and garland. Stabilization of the overall surface of the sculpture will also take place. Irvine installing the new arm on the statue of Flora Preservation for future generations This is a great example of the work we do to preserve the estate for generations to come. An added plus in this case is the chance to collaborate with the local arts community. “We’re excited to have the opportunity to work with a talented local artist for this treatment,” Kara saud. “Alex brings a great deal of knowledge about ceramic work with him.” Work on the statue will conclude soon. See for yourself To see the newly-repaired statue of Flora and all her companions on the South Terrace, plan your Biltmore visit today.
Restoring Our Roof: North Tower Ridge Cap Project Posted on May 14, 2018 at 12:00 am.Written by Jean Sexton In 2015, several leaks in Biltmore House made it clear the time had come for restoring our roof. We brought in Huber & Associates, a firm of historical and restoration roofing experts, to remove the original North Tower Ridge Cap from America’s Largest Home®. A worker removes a section of the original ridge cap under the watchful eye of a grotesque carving After carefully removing each section and taking it back to their Florida workshop, the team used the original pieces as models to build an all-new ridge cap for restoring our roof. This seven-month project shows our commitment to our continuing mission of preserving Biltmore. Here’s how the work unfolded: April 2015 The crew arrived at Biltmore and spent several days disassembling the North Tower Ridge Cap and preparing the pieces for travel. A member of Huber & Associates carefully removes an original section of the North Tower Ridge Cap May 2015 Three different weights of copper were discovered — 18, 20, and 24 ounce — as well as a leaf from one of the vertical panels that still had some of the original gold leaf intact! An original roof panel with George Vanderbilt’s monogram still shows traces of gold leaf About 900 individual pieces arrived in Florida, where they were inventoried and analyzed. June 2015 Scaffolding in place to access North Tower Ridge Cap restoration on roof of Biltmore House Meanwhile, work continued at Biltmore to repair any underlying leaks in the roof, and a temporary ridge cap was created to prevent further damage while the replacement was being built in Florida. August 2015 Exact reproductions of decorative copper components from the North Tower Ridge Cap The crew at Huber & Associates created separate casts for stamping, pouring, and forming new molds to replicate the original pieces. October 2015 Huber & Associates returned to install the replicated pieces of the ridge cap Huber & Associates finished their painstaking replication of the North Tower Ridge Cap and brought all the pieces (original and new) back to Biltmore for installation. The photo above shows one of the new copper sections being installed next to an original portion of the ridge cap with its distinctive green patina. November 2015 Installation of the new North Tower Ridge Cap began and the project was completed in late November. The original pieces were placed in storage. The new copper ridge cap is a reddish-brown color that looks much like it did when Biltmore House was completed in 1895. It is being allowed to acquire a natural patina over time rather than trying to match it by modern methods. A worker installs a new section of the North Tower Ridge Cap Biltmore was honored to receive the Griffin Award for Restoration—given annually by The Preservation Society of Asheville and Buncombe County for projects that accurately depict the form, features, and character of a property as it appeared at a particular period of time—for this preservation initiative. We are grateful to our amazing employees and to Huber & Associates for all their hard work.
Getting to Know Your Glassware Posted on May 7, 2018 at 12:00 am.Written by Jean Sexton Ancient origins The form and function of glassware has continually been refined throughout the centuries, making it suitable for anything from art to everyday needs such as drinking wine. The material has ancient origins and was probably first developed by the Egyptians sometime after 2000 BC. It can also occur naturally, as in the case of obsidian and basalt glass produced as a result of volcanic eruptions. Different glassware options for tasting Biltmore wines Type and shape When it comes to serving wine, the quality of the glassware and the shape of the vessel both play an important role in the tasting experience. “Wine enthusiasts have long known that the shape of the wine glass affects the taste of the wine,” said Jill Whitfield, Wine Marketing Manager for Biltmore. “It’s important to educate wine drinkers on this fact, because it can change how you experience wine from the tasting room to your own home.” A server with red and white Biltmore wines Standard glassware A standard tasting glass usually offers a slightly wider base in proportion to a narrower rim, with a stem to keep the heat of your hand from warming the wine. “This combination allows you to aerate the wine by swirling it in the bowl, but it doesn’t allow the aromas—a vital component of the tasting process—to escape too quickly,” Jill said. White WinesWhite wine glasses tend to have smaller bowls to help preserve the floral aromas typical of white wines. The smaller style also helps maintain cooler temperatures, and allows more of the aromatic qualities to be enjoyed since the wine is closer to your nose. Our Biltmore Estate Pinot Grigio is a great example of a lighter-bodied white wine that would benefit from a glass with a smaller bowl design. Full-bodied whites such as our Biltmore Reserve Chardonnay North Carolina may utilize a slightly larger bowl to showcase the smooth, creamy texture that is characteristic of the varietal. Red WinesRed wine glasses typically have larger bowls to allow some of the wine’s ethanol to burn off before it reaches your nose, allowing more aromas to be expressed. A wider opening allows the wine to flow more smoothly, which enhances the overall experience. Glasses for serving light-bodied reds such as our Vanderbilt Reserve Pinot Noir Russian River Valley are typically wider and shorter than glassware for full-bodied, heavily tannic reds that include our classic Vanderbilt Reserve Cabernet Sauvignon Dry Creek Valley. Biltmore Estate Blanc de Blancs sparkling wine served in flute glasses Let it sparkle According to Jill, sparkling wines are often served in a distinctive flute with a stem. “The tall, narrow flute shape keeps the bubbles from escaping as quickly while the stem prevents the chilled wine from coming in contact with your warm hands,” said Jill. She notes that aged sparkling wines and those that are especially aromatic may benefit from a tulip glass, which resembles a flute but widens at the waist before narrowing at the rim. As for wide, shallow coupe glasses—they allow the bubbles to fly away, allowing the softer, fruiter aspects of sparkling wines to become more noticeable. Pouring Biltmore Estate Dry Rosé into glasses Glass or crystal? “Another important point to consider is the difference between glass and crystal,” Jill said. “The fine, thin texture of crystal is less interactive than glass, meaning that you’ll taste the wine and its specific characteristics more clearly, but glass is more durable and less expensive, so there are benefits to both materials.” If tasting and understanding the complexities of wine is your goal, definitely invest in the proper equipment to help you succeed. Guests enjoy a wine event in Biltmore’s vineyard “In the meantime,” said Jill, “whether you’re sipping from a plastic festival cup or the tiny crystal cordial glasses passed down through your family, we encourage you to enjoy wine in many forms!” Learn more Purchase our award-winning Biltmore wines online, at the estate, or from your local retailer.
From the Ground Up: Preparing for Chihuly at Biltmore Posted on March 20, 2018 at 12:00 am.Written by Jean Sexton Chihuly at Biltmore was on display from May 17 to October 7, 2018.Please enjoy this archived content. While still in high school, Clare Cottrell discovered two important things that would help shape her future: 1) it was possible to have a career in Public Horticulture, and 2) the location of her dream job was Biltmore. Clare joined Biltmore’s landscaping team in 2007 after earning her degree in Horticulture Management at Bob Jones University. She served in a number of garden-related roles before becoming Supervisor of Gardens and Conservatory in 2017. Clare at work in the Conservatory Chihuly at Biltmore In addition to her day-to-day responsibilities supervising these areas, Clare was also involved with the preparations to host Chihuly at Biltmore—the first art exhibition in our historic gardens and the first North Carolina garden exhibition by artist Dale Chihuly whose works are included in more than 200 museum collections worldwide. “The preparation for this exhibition was intense,” Clare said, “but it is wonderful to have our gardens be a focal point for guests in 2018.” Base for one of the Chihuly sculptures in the Walled Garden Planning and preparation Planning for Chihuly at Biltmore—and its special evening component Chihuly Nights at Biltmore—began nearly two years ago and includes the addition of major infrastructure in our gardens. Power and data lines had to be in place before last year’s spring tulip bulbs were planted, and in a carefully timed three-month period during fall 2016, two crews spent three months installing underground utilities. In November 2017, the foundations for Chihuly’s sculptures were installed, and some of the complimentary garden plantings were completed. Chihuly sculpture mounted on its base (shown above) in the Walled Garden “Specific types and colors of plants were planned around the sculptures and will change with the seasons,” said Clare. “Many of the botanical elements help provide a protective buffer for the artworks, such as low-growing juniper and sedges planted around the foundation of one of the large pieces in the Walled Garden.” Towering palm in the Conservatory Palm project According to Clare, some long-term garden maintenance projects had to be completed ahead of schedule to prepare for the exhibition. “Because of the sculptures that are displayed in the Conservatory, we went ahead with a major overhaul of the Palm Room,” Clare said. “There are more than 200 palms in the Conservatory, and some of them are very old. We re-potted and repositioned them to focus the view on the ends where Chihuly’s Chandeliers are installed.” Walled Garden and Conservatory at Biltmore The future looks bright Even with the demands of the extra planning and preparation, Clare is excited that the estate is hosting Chihuly at Biltmore now through October 17, and she looks forward to the future. “This exhibition has given us the opportunity to upgrade the infrastructure of the gardens, and that means we can try new ideas and events,” said Clare. Featured blog image: Clare Cottrell, Supervisor of Gardens and Conservatory
Spring is a Special Time to Honor Olmsted Posted on March 8, 2018 at 12:00 am.Written by Jean Sexton Spring is a special time to honor Frederick Law Olmsted, Biltmore’s landscape designer. A quiet spot near the Bass Pond highlights Olmsted’s landscape design When designing Biltmore’s historic gardens and grounds, Olmsted knew that spring would set the stage for all the glorious seasons to come. Today, the meticulously maintained landscape still stand as a timely tribute to Olmsted’s springtime birthday. Born April 26, 1822, Olmsted is known as “the father of American landscape architecture,” with premiere projects including Central Park in New York City and the grounds of California’s Stanford University. The Lagoon is one of Olmsted’s many landscape designs for Biltmore “There are many beautiful American parks and landscapes that reflect Olmsted’s genius,” said Parker Andes, Director of Horticulture, “but it’s the design for Biltmore that is considered Olmsted’s masterpiece.” According to Parker, Olmsted had already worked on several Vanderbilt family projects when George Vanderbilt approached him in 1888 for advice on the North Carolina property he’d already purchased. “Now I have brought you here to examine it and tell me if I have been doing anything very foolish,” Vanderbilt reportedly told Olmsted. Olmsted’s frank assessment The Approach Road to Biltmore House is lined with azaleas each spring “Olmsted was frank in his assessment, advising Vanderbilt that the soil seemed to be generally poor, with most of the good trees having been culled already,” Parker said. “He noted that the topography was unsuitable for creating the type of park scenery that characterized the English country estates that Vanderbilt admired.” Colorful spring blooms in Biltmore’s Shrub Garden Plans for both the house and landscape changed in 1889 when Vanderbilt and architect Richard Morris Hunt toured France together and the scale of Biltmore House and its surrounding gardens expanded. Olmsted wrote that he was nervous, not sure how to “merge stately architectural work with natural or naturalistic landscape work,” but Olmsted biographer Witold Rybczynki says that the landscape architect achieved something completely original at Biltmore: the first combination of French and English landscape designs. White wisteria blooming in the Walled Garden “You can see Olmsted’s creativity and skill in the transitions between Biltmore’s formal and natural gardens, and his use of native plants, small trees and large shrubs, and color and texture year-round,” said Parker. Now that Biltmore welcomes 1.7 million guests each year, the historic gardens and grounds must be protected and preserved as carefully as Biltmore House and all other original parts of the estate. Guests of all ages love discovering Biltmore’s “outdoor rooms” like the Azalea Garden “In addition to the impact of so many visitors, the landscape has changed and matured over the past century,” said Parker, “and the challenge for today’s landscaping team lies in determining what Olmsted intended.” Landscaping crews at work to carry on Olsted’s vision for Biltmore “The team uses archival resources such as early plans, original plant lists, letters of correspondence, weekly reports written during the construction of the estate, and information about Olmsted’s design philosophies to help them preserve the landscape style while remaining true to Olmsted’s vision,” Parker noted. Plan your visit this spring Prepare to be dazzled as the splendor of spring unfolds across Biltmore’s historic gardens and grounds and thousands of blossoms create a tapestry of color across the estate. Featured blog image: A couple enjoys a visit to the estate’s historic gardens and grounds
A Sneak Peek at “The Vanderbilts at Home and Abroad” Posted on February 13, 2018 at 12:00 am.Written by Jean Sexton Please enjoy this archived content from 2018 Premiering March 15 at The Biltmore Legacy, The Vanderbilts at Home and Abroad details George Vanderbilt’s youth and boyhood travels, his courtship and marriage to Edith Stuyvesant Dresser, and the birth of their daughter, Cornelia Vanderbilt. In addition to family life, stories about their travels and lives on the estate are chronicled, and a variety of rare objects and personal photos from the Biltmore House collection are showcased. In honor of this upcoming exhibit, here’s a sneak peek at some of the items that will be on display: 1. Louis Vuitton travel trunk Edith Vanderbilt’s elegant Louis Vuitton travel trunk, ca. 1900, has her initials E.S.V. engraved on the top. This fashionable piece served as her luggage for many of the Vanderbilt’s frequent trips to Europe. 2. Edith Vanderbilt’s Personal Cameras Edith was an avid photographer who chronicled the lives of her family while living at Biltmore and traveling the world. Two of her personal cameras will be on display: her No. 4 Panoram Kodak camera Model B, ca. 1900-1903 (pictured); and her No. 3 Folding Pocket Kodak camera Model G, ca. 1912. 3. Samurai Armor This suit of Samurai warrior armor dates to Japan’s Edo period (1615-1868). Made of iron, lacquer, leather, textiles, and silk, the armor caught the eye of George Vanderbilt during his travels in the Far East. 4. Japanese Daggers Also souvenirs from George Vanderbilt’s travels in the Far East, these ornate daggers were prized by Western collectors and are exquisite examples of traditional lacquer and metalwork. They are made of steel, lacquer, gold, bronze, and silk from the Meiji period (1868-1912). 5. Cartier Hat Pin In addition to the antique books, tableware, and decorative objects that Cornelia Vanderbilt Cecil and Honorable John F. A. Cecil received for their 1924 wedding, they also received jewelry, including this Cartier hat pin, made of carved jadeite, sapphire, diamond, and platinum. Join us for The Vanderbilts at Home and Abroad—included in your estate admission—to view these items and other exceptional pieces while learning more about the fascinating family that called Biltmore “home.”
Housekeeping in America’s Largest Home® Posted on January 25, 2018 at 12:00 am.Written by Jean Sexton What happens in America’s Largest Home® after we un-deck our massive halls from the splendor of Christmas at Biltmore? Our housekeeping team “sweeps into action!” Deep cleaning Biltmore House post-Christmas is in need of the kind of deep cleaning that can’t be accomplished during the busy holiday season. “It’s my favorite time of year,” said Connie Dey, housekeeping supervisor. “We jump right into some of our biggest cleaning projects, from the Basement all the way to Fourth Floor.” Lights, dusters, action! There are plenty of smaller jobs, too, and for these, Connie relies on her flashlight that busts dust in all its hiding places, a soft goat hair brush, and a Swiffer-style duster created in-house to meet Museum Services standards. Armed with these trusty tools, Connie and her team can carefully clean even the most delicate pieces in the collection. “It takes several weeks of special training to learn how to care for the objects in Biltmore House,” Connie said, “and even then, it can be a little scary to start handling things on your own.” Housekeeping by the numbers According to Connie, it takes three members of her seven-person team approximately four days to clean the books and shelves in the Library. We did the math: it works out to be about 833 books—plus shelf space—per person, per day! “We’re used to working at a fast pace and not getting in the guests’ way during their visit,” said Connie, “but lots of people are fascinated by the process, and they want to watch us work.” Safety first While hard hats aren’t the most common sight in Biltmore House, some cleaning projects require extra safety precautions. To reach the Grand Staircase chandelier or the arched doorways of the Banquet Hall, Engineering Services puts industrial scaffolding in place to help Housekeeping reach new heights in cleaning. “It’s a strange feeling to have that enormous chandelier move slightly as you vacuum the cups around the lights,” Connie said, “but we have work to do, so we keep going. I can only imagine how difficult some of these tasks must have been for past housekeepers, without today’s safety controls and technology to make it faster and easier.” Part of our preservation story Although Connie has been a member of Housekeeping for nine years, she says she never gets tired of the work. “My team takes great pride in cleaning Biltmore House,” Connie explained. “We’re not only keeping it clean, but we’re also looking at things constantly to detect possible problems, and that makes us an important part of Biltmore’s preservation story.” Plan your Biltmore getaway Winter is a wonderful time to visit the estate, and you may catch Housekeeping “brushing up” on their deep cleaning projects! Blog imagesFeatured image: Connie Dey uses a soft brush to dust an intricate clock in the SalonFirst image: Connie cradles a lamp base close to her bodySecond image: Freshly-dusted books and shelves in the LibraryThird image: Mildred Florence of Housekeeping at work in the Banquet HallFourth image: Connie checks to make sure no dust has settled on the linens in the Breakfast Room